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Premium Appliance Repair
Sub-Zero, Wolf, Viking, and Dacor run to tighter tolerances and denser electronics than mainstream appliances. They get diagnosed against the manufacturer's specs rather than assumptions carried over from a standard-brand repair — and the repair carries a full year of warranty instead of 90 days.
Premium-brand repairs carry a full year of warranty on the documented repair and installed part. $79 diagnostic, credited toward an approved repair.
- When we can comeSame-day or next-day, subject to route and availability. Call and we'll tell you the window we actually have left today.
- What it costs to find out$79 for the diagnostic visit, credited toward the repair once you approve it.
- What it costs to fixA written quote before any repair work begins. Decline it and you pay the $79 — nothing else.
- Who comes to the doorKyle or Alex. Licensed and insured, and the same two technicians on every job.
- What happens after90-day warranty on the repair and the installed part. A full year on Sub-Zero, Wolf, Viking, and Dacor.
Real Premium-Brand Cases
WORK LOGSub-Zero Not Cooling
Cause
Frost had built up on the back panel — the defrost system had failed, so the evaporator was icing over instead of cycling normally.
Result
Replaced the defrost system components and confirmed normal cooling on both sides.
Technician: Kyle
Sub-Zero Leaking
Cause
Water was pooling at the base of the unit — the drain line had clogged, backing condensate up instead of routing it away.
Result
Cleared the drain line and confirmed it was draining properly with no further leaking.
Technician: Kyle
Wolf Oven Not Heating
Cause
The oven wasn't reaching temperature — the igniters had weakened and were no longer holding a strong flame.
Result
Replaced the igniters and confirmed the oven reached and held temperature on a full cycle.
Technician: Alex
Burner Clicking, Won't Light
Cause
A burner kept clicking without lighting — the spark module had failed and wasn't generating a consistent spark.
Result
Replaced the spark module and confirmed reliable ignition across all burners.
Viking Not Heating
Cause
The oven wouldn't heat — the DSI (direct spark ignition) module had failed, so the gas valve never got the signal to open.
Result
Replaced the DSI module and confirmed the oven heated and held temperature normally.
Technician: Alex
Viking Double Oven Clicking
Cause
The large oven's burner kept clicking without catching — both the spark module and igniters had worn out.
Result
Replaced the spark module and igniters on the large oven and confirmed consistent ignition.
Technician: Alex
Same-dayNext-day when the day is full.
Diagnostic creditedFee applied toward an approved repair.
90-day / 1-yrWarranty on every job, 1-yr on premium brands.
Licensed& insured technicians throughout.
Don't wait.
Get it fixed the right way.
